FAQs
When should I expect my order?
Our orders are fulfilled anywhere from 2-4 business days plus shipping times.
At checkout please choose between USPS Ground Advantage (2-5 business days) or USPS Priority Mail Express (1-3 business days) at checkout. We do not control shipping costs as they are calculated by the carrier at time of checkout.
Disclaimer
Baye Handmade MT is not responsible for any late, delayed, damaged, or stolen items, or for any loss, inconvenience, or expense arising from circumstances beyond our control. After an order is shipped, the customer assumes all risk for any loss or damage. This includes, but is not limited to, carrier delays, mishandling by third parties, weather conditions, incorrect or incomplete shipping information provided by the customer, or any other unforeseen events.
By placing your order, you acknowledge and agree that Baye Handmade is not liable for any related issues.
How are your items made?
All of our materials are pre-washed except for our interfacing. Our items are then sewn and handmade by us. We chose the designs and take time to make sure every detail and item is made with care!
What materials are your items made of?
We strive to use mostly cotton or natural fiber fabrics/textile but we do use items that were thrifted/secondhand fabric remnants that don't always have the original fabric contents. Some textures will be different from regular fabric which will be listed in the item description. We want to do our best to give unwanted fabrics a second life.
Why do some items say upcycled?
If an item is listed as upcycled it means that the fabric or textile was found secondhand. We gave the item a new life and transformed it into something that you can use everyday. Examples of the items we use could be a placemat, table runner, towels, button down shirts or sheets. Every item we source is laundered before being crafted.
Do you take custom orders?
Yes, we would love to discuss your custom order. We will discuss things such as colors, patterns, and timeline. Custom orders are made to order and will have a longer turnaround time then our ready to ship products.
Do you accept returns or exchanges?
Due to the unique items, we do not accept returns, refunds, or exchanges on any items. However, if you have concerns with your order, please reach out and we will be happy to help! Please review all item descriptions before purchasing.
Where are you located?
All of our products are made in Montana and we are based out of Montana. We do not have a physical store and all products will ship from Montana.
Do you sell at any in person markets?
Currently we do not sell at any in person markets. We will update our site and Instagram if we plan to be at any events!